Any extra payments I made only went to my phone and internet because they did NOT have me correctly bundled. I was told they don't want to be on the phone for this long either so trust them when they tell me it's fixed! I Know For Those Who Make 6 Figures 110.00 Is Nothing To Them, But To A Family Of 6 With One Income Its More Then What We Have. My home phone hasn't rung for 3 weeks.Customer service is atrocious! But if my bill were to change starting on my second year to just call and the $122.44 I was quoted and guaranteed would still be in affect for the next 2 years. He kept me on hold for over 40 minutes never coming back to say anything. service that's up and down.
i have never worked with a bigger bunch of hang ups, lies! 3 browsers, and not one that works with centurylink correctly. They couldn't / WOULDN'T help me with getting that to where I could see my real bill on-line. I called those terrific 800 numbers and continue to get someone out of the country which, incidently, I always request to speak to someone in the USA. A Centurylink rep is who signed me up with Direct TV, it was a Centurylink rep that quoted me this 3 year bundle package, it was Centurylink who put me in this 2 year contract with Direct TV, It was Centurylink who asked and validated the exact programing and DVR and TV set up I had originally had with DISH Network and it was Centurylink that said if I switched from DISH Network to Direct TV with the same package that I would be saving money. I have NEVER had any of my bills ever sent to a collection agency and this was extremely upsetting since I was on the phone with CL trying to avoid this in the first place. Oh joy!!! They send repairmen and nothing ever gets permanently fixed, within hours or the next day same old problems. We recommend that you try self-help options on CenturyLink.com for a faster solution before contacting us.
Just pay all bills. Are you looking for exact corporate headquarters information about CenturyLink?
I will take 2 hours out of my day every day to write lettera and callsThe absolute worst customer service ever!
Once they send a technician to your home they don't ensure it is working or hooked up correctly and none of the people you come in contact with in the call centers seem to be able to assist you. Charter Communications produces cable television, digital cable, broadband, digital telephone, home security, VoIP phone and home security. tech support, chat support, etc. CenturyLink is working in 60 countries with user trusted and best experiences and increase day by day customers.
I have since contacted Better Business Bureau once again and now I am contacting you all for the 6th attempt this month and contacted Centurylink escalation department on several occasions 2 months prior. my bill is 195.12 plus i paid direct tv another 61.24. i am very unsatisfied. let's put a stop to this disrespectful company. I asked for a regional supervisor - nope wasn't going to happen. One account is for a non-person .Manager says, "Correction will take months. You are placed on hold for extended peroids of time and transferred without any answers. You are arrived at the right place. We have an extensive library of If yes, we have covered all of it. They will bully you into paying and by the way they will not take one second out of their day to even care. Now, I have been called at my home by a supervisor if I was going to cancel or what I was waiting for. I am PLEADING that I get this straightened out so that Direct TV doesn't cancel my service - or that I end up with a LARGE Bill - or that I get turned in to a collections for not paying when I have been trying to pay. no support! Plus use our free tools to find new customers.We use the latest and greatest technology available to provide the best possible web experience.Given the COVID-19 pandemic, call ahead to verify hours, and remember to practice social distancingAbysmal customer service. If yes, then please note down If you have contacted customer service support team and not satisfied there, please You can submit your complaint, or suggestion to their email address. A world of "red tape" and voice mails going no where. CenturyLink Corporate Office Headquarters HQ CenturyLink, Inc. Connect … Get support, access resources, and explore products and services at CenturyLink.com.CenturyLink is dedicated to providing a personal touch customer experience. For 2 ½ months still on phone trying to straighten out my bill.