She then put me through to her supervisor who had the nerve to tell me since I signed the 1 year contract with them for the 10mb I was actually paying the 1.5mb price so there was nothing she could do about that. With CenturyLink Internet, you can choose from a wide range of available speeds that fit your online needs.
I subscribe to 10 Mbps and am lucky if I get 500 kbps. We're paying for 10 MB and according to speed tests it's less than 3. Then, I told her the connection has been slowing down for months, and I've checked online, and know how many other people are having problems with their CenturyLink service. Data bandwidth may be limited to the workload you have.You can ask other CenturyLink Internet users for their suggestions. I have a work station in my home that has to be hard wired to my router.
So, I will be searching online for such and filling a complaint with the Better Business Bureau. These applications also cause an overall decrease in the speed of CenturyLink Internet. But it is worse than ever. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. I ran the speed test tonight. Use this how-to guide to maximize your connection and start getting the most out of your Internet plan. Troubleshoot slow wireless speeds | CenturyLink Troubleshoot slow wireless speeds Before troubleshooting your WiFi, first check the speed of the wired connection coming into your home.
My choices of internet are dial-up, satellite or CenturyLink DSL. I came to this site via a search trying to determine "why" Netflix movies are regularly interrupted during view. I was told I would need to purchase another one and that should fix the problem. I was with another company before and I was having anxiety over the way it disconnected and connected every ten minutes and I would have to reconnect onto my Wi-Fi, so we changed to Centurylink, which is ten times worse. Troubleshoot problems with your phone or internet servicePlease enter your Account or Billing Phone Number and Billing Zip Code to test your services. We use cookies to improve your experience on our site and to show you personalised advertising. Select
LOL. Start with our If your results aren't what you were expecting or you need more assistance, Find the right options for your area by providing the zip code at your service address:
I have been paying for a service I have not been receiving. I don't know why. Stay as far away from CenturyLink as possible, worst ISP I have ever hadBy clicking Submit you are indicating that you have read and agree to the Complaints Board’s © 2004-2020 ComplaintsBoard.com. I figured it was heavier on the holidays because the kids were out of school and on their computers. Under federal law, it is your right and our duty to protect your account information. I, too, have experienced the Century Link farce. All my other computers, iPad and etc goes through my wifi and its awfully slow.
I called customer service and they sent a tech out--he determined there was no problem with any of my equipment and finally had to call someone to adjust something on their end. Unfortunately I picked Century Link because they offered the lowest rate. It provides internet, television, phone and home security services to residential, business, governmental and wholesale customers.
CenturyLink serves homes and businesses in 37 states. More expensive and slower is not acceptable. I am in Wise County, TX, and we too have CenturyLink DSL. I hate living like this The first one gave me a one time credit of $20.
If you want to ensure that internet signals reach the device, it is generally a good practice to place the router in an open and higher place.
Make sure your modem is updated. I started out a long time ago with .768Mbps for a speed. We all know how frustrating a slow internet connection can be. The user usually thinks it’s the faulty internet, but it is the device that needs to be updated. ... but at least did so at a slow-ish time of the week. CenturyLink is continually expanding its Fiber Gigabit Internet network that can deliver Internet speeds up to 940 Mbps (Speed may not be available in your area). This can slow things down for your whole home network.2. As CenturyLink and Qwest merge companies, we are working hard to combine our systems. After contacting Century Link several times (Their administrative section is typical and imposssible to reach and deal with) they told me there was nothing they could do as my internet would only run at .5 mpps. Television service is offered through satelite provider DirecTV or over the internet (IPTV) under the Prism TV brand.
Troubleshoot a slow connection You can often improve your connection speed by checking your wiring, modem and devices on your home network. If an Ethernet connection isn't an option, you can test over a wireless (WiFi) connection, but the results may be affected.3.
The wear and tear of cables also affect the speed quality.