What is this?! The app is your best sign in option if you can't get SMS codes from your mobile phone. “ which is NOT RIGHT! myGov have to lodge a ticket with the IT dept. tax office) without using SMS as a secondary form of authentication. Emails from myGov tell you what the reason is for the message and will never have a link to a website or a phone number.Services are government programs that offer online services through myGov. Time to exit the pub, and go back to the office and get to work, and fix these bugs.Usually an app is developed to allow users a better experience than navigating a website on a mobile device. If you change your phone without remembering to change your myGov login options, you will need to create a new account. Had to force close the app and open it again to get a new code. Bloody Australians.
You can’t sign in to your myGov account through the app. Without it, you get what folks are complaining about here.Was working fine for a year and suddenly doesn't seem to work. The app on the phone says there's already a device connected so I need to disconnect the old device on the website before connecting the new device. You can’t sign in to your myGov account through the app. to release your email back to the pool so you can create a new account from scratch. But if you don't have an australian mobile number, or are living or traveling overseas, then you can't receive SMS, and this app is critical. Unfortunately, this was broken too.
If you've linked your ABN to myGov using Manage ABN Connections, go to the We might ask you questions to make sure we link the correct record to your myGov account. I left Australia & I’m in the USA and all I have is my true Username & Password, with no more active Australian phone number. It shouldn't be this hard.The whole idea is great which is Security. I got the legal advise that all the legal consequences should be addressed to this unwise application. What is myGov? Not so with this app, it does not allow a user into MyGov. Unusable. I left Australia & I’m in the USA and all I have is my true Username & Password, with no more active Australian phone number. You can’t sign in to your myGov account through the app. I dont know how the older generation get on.This app is essentially a OTP (one time password) generator but foolishly the myGov system has crippled what is normally a very powerful and convenient mechanism for increasing security. Recently had to “Restore my iPhone” so I downloaded the App again ON THE SAME DEVICE “iPhone X” which the App was working on it earlier BUT stupidly the app says, “ Already connected on another device! Couldn’t use the app so had to delete it. The only way my mate got results was to call them directly . your legal name based on documents like your Passport or Birth
A low quality authenticator app. Ok, so I download and can’t get out of the first step which is the code you have 30 seconds to use. Recently had to “Restore my iPhone” so I downloaded the App again ON THE SAME DEVICE “iPhone X” which the App was working on it earlier BUT stupidly the app says, “ Already connected on another device! It shouldn't be this hard.The whole idea is great which is Security. You enter a code from the app when you’re signing in to your myGov account at my.gov.au. ABOUT THE APP The myGov Code Generator app creates codes. That should be the end of it.This app is exactly what a security app should do and the only people who are complaining about it are the ones lacking the common sense and basic memory to not be locked out by it. It seems like if one ATM machine is not working, then you should open a new account!!! Couldn't login to myGov website as I can't receive the SMSes being sent to a mobile number I no longer have, so installed this app because it's supposed to be able replaces SMSes as 2FA method, but the first thing the app does is send an SMS... to the old mobile number I don't have any more! Three members of my family have been told to set up new accounts. It seems like if one ATM machine is not working, then you should open a new account!!! However the way that its been implemented is HORRIBLE! You can use the suggested questions or you can create your own.When you sign in, if you get the answer to your secret question wrong 5 times, myGov will temporarily lock your account for 2 hours.If you cannot remember the answers to your secret questions after 2 hours and you keep getting the answer wrong, Usually an app is developed to allow users a better experience than navigating a website on a mobile device. What is this?! If this app had that, then I would use it. What is this?!