Don't have an account yet? Having same issue with slow internet at night. If you’ve run into an issue with your internet speed or connectivity, try these tips: Unplug your modem.
I'd like to shop for CenturyLink Out of Region Long Distance.I am a new customer moving to a CenturyLink service area. This can also be a factor if there are multiple people in your home doing high-bandwidth activities at once. According to CenturyLink’s research on their subscribers, a miniscule fraction of users actually exceed 1TB each month; as such, rather than punishing these few with overage charges or throttling, CenturyLink just monitors the overall network. If you have any flexibility, try streaming video or downloading large files during non-peak times. Check each of these closely to make sure they are not the source of your internet problem.How old is your modem/router equipment? Not unlike a busy highway, if all the lanes are jammed with traffic, you have to slow down and get in line — no matter how fast your car can go. Internet Service Partners is an authorized sales agent of CenturyLinkInternet Service Partners is an authorized sales agent of CenturyLink By providing your email address, you hereby consent to receiving emails from Internet Service Partners. Or, if this isn't possible, you may decide it's time to If you haven't "cleared your cache" lately, your web browser may be bogged down. Then, connect your computer to the modem using an Ethernet cable. To customize your pricing and feature options we need a little more information.Please enter your service address so we can show you accurate pricing product availability in your area. Third party marks are the property of their respective owners.
The problem could be simple enough for you to fix on your own in minutes.
During the day, it is consistently between 20 and 25 Mbps. Wondering why your internet is slow or failing to connect? Under federal law, it is your right and our duty to protect your account information.
Why is my internet connection slow?
If you’ve run into an issue with your internet speed or connectivity, try these tips:Still not sure what the problem is? Select Not even half.
Forum discussion: So for the last two weeks I have been having problems with my internet.
It's a good idea to optimize your wired internet connection, as shown below, before troubleshooting wireless (WiFi) issues.
The way a website is built can also affect how quickly a particular site or webpage loads and performs. It seems that I only have this problem during the night (7-11 pm), my speeds drop from 900+ megabits to about 7. I have contacted Centurylink 2 times with this issue and they just tell me my connection is fine.
Thank you for your patience during the merger process. Wondering why your internet is slow or failing to connect?
This can also be a factor if there are multiple people in your home doing high-bandwidth activities at once. Around 7 pm or so the internet speed slows down so much it is impossible to do any video streaming.
It's also good to understand that websites rely on different servers across networks, which can all run at varying speeds. See if this adjustment speeds up your internet connection.
Has anyone else noticed a HUGE slow down in their CenturyLink internet speeds at night recently? Leave the device unplugged for at least a minute, verifying that all the lights on the front of the modem have gone off.
I'd like to search by my new address.
I live in rural Idaho. You may deny us permission by proceeding no further and your denial will have no affect on your current services. Troubleshoot problems with your phone or internet servicePlease enter your Account or Billing Phone Number and Billing Zip Code to test your services. Common causes of intermittent slow-downs include peak usage times, weather, a weak WiFi signal, virus or malware problems, and issues with your modem/router or computer.When a lot people across your network are using the internet at the same time, your online experience tends to slow down somewhat.
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And while most other ISPs will charge your or slow down your speeds for exceeding this limit, CenturyLink doesn’t have a hard-and-fast rule on this. Make sure you are The setup and condition of your modem/router, wiring and computer can affect the quality of your internet connection. Nightly traffic on your ISP’s network may cause a data backup in your modem or router, which slows down your home Wi-Fi network.
Unfortunately, when it comes to traffic, there's not much you can do about what everyone else is doing. When a lot people across your network are using the internet at the same time, your online experience tends to slow down somewhat.